Senior Security Solution Engineer at Microsoft with a decade of sales, business operations, and people leadership experience strengthened by six years of hands-on cloud and cybersecurity work.
Led a 40-plus-person branch with P&L responsibility, owned and sold a business, sold payroll and technology solutions, and now guides healthcare and life sciences organizations through security decisions in a pre-sales role. Built technical depth deliberately to bring stronger discovery, customer judgment, and architecture credibility to complex commercial conversations.
Solution Selling & Customer Outcomes
Consultative DiscoveryFull-Cycle Solution SellingPre-Sales Solution ArchitectureOpportunity DevelopmentCustomer Outcome Alignment
Leadership & Business Operations
People LeadershipP&L ManagementBusiness OwnershipOperational Decision-MakingTeam Development
Stakeholder Orchestration
Cross-Functional CoordinationCustomer & Partner EngagementTechnical-to-Business TranslationDeployment ReadinessWorkshop Facilitation
Security, Cloud & AI Transformation
Microsoft Security PortfolioZero Trust & Identity SecurityCloud Security PostureThreat DetectionAI Security
Industry & Communication
Healthcare & Life SciencesTechnical InstructionPublic SpeakingMentorshipTechnical Content
Technical Depth
Azure IaaS & NetworkingMicrosoft Sentinel & KQLPowerShellVirtualizationWindows & Linux Security
Experience
2024 - Present Sr. Security Solution Engineer
Microsoft Corporation - Provide pre-sales technical guidance for identity, threat protection, data security, and cloud security across U.S. healthcare payors, providers, and life sciences organizations.
- Lead discovery and architecture discussions that translate security requirements, operating risks, and technical constraints into practical solution paths.
- Work across customers, partners, sales teams, and technical specialists to support security evaluations, deployment readiness, and customer adoption.
Consultative DiscoveryPre-Sales Solution ArchitectureHealthcare & Life SciencesSecurity StrategyCross-Functional Orchestration
2021 - 2024 Azure Network Support Engineer, Azure Rapid Response
Microsoft Corporation - Supported critical incidents and service-request backlogs across 18 Azure IaaS technologies, helping customers restore service and understand complex infrastructure failures.
- Served as a team lead for proactive Azure architecture and security posture reviews, coordinating technical work across teams and guiding customers through findings and next steps.
- Applied Microsoft Sentinel and Log Analytics to infrastructure investigation, security review, and operational decision support.
Azure IaaSCritical Incident ResponseArchitecture ReviewsSecurity Posture ReviewsTechnical Team Leadership
2020 - 2024 Cybersecurity Instructor, Adjunct
Trilogy Education - Taught Windows and Linux administration, ethical hacking, and SIEM operations through hands-on labs and practical scenarios for career-changing professionals.
- Earned the highest Net Promoter Score in the 2020 cohort while turning complex technical subjects into clear, usable instruction.
Technical InstructionTechnical-to-Business TranslationCurriculum DesignSIEMMentorship
Nov 2020 - May 2021 Information Systems Engineer
Biz Technology Solutions - Led client discovery for network and cloud migration work across healthcare, real estate, and other industries.
- Conducted network audits that identified technology gaps, established priorities, and secured follow-up customer conversations.
- Supported cloud migrations, technical escalations, and PowerShell-based diagnosis of synchronization and profile issues.
Client DiscoveryNetwork AssessmentCloud MigrationOpportunity DevelopmentPowerShell
Jan 2020 - Dec 2020 Network Administrator
Nucentric Solutions - Built and supported ESXi and Hyper-V environments and automated repetitive administration with PowerShell.
- Combined customer support, infrastructure operations, and independent lab work to build practical cloud and virtualization depth.
Infrastructure OperationsVirtualizationPowerShell AutomationCustomer SupportTechnical Troubleshooting
2020 Owner and Operator
Stay Fit CLT - Founded and operated a Charlotte fitness business, with responsibility for customer acquisition, daily operations, service delivery, and business performance.
- Managed the business through its sale, gaining direct experience in ownership, risk, customer retention, and operational decision-making.
Business OwnershipSalesOperationsCustomer RetentionBusiness Sale
2019 - 2020 Mid-Market Consultant
Paychex - Sold payroll and human resources solutions to mid-market organizations through customer discovery and needs-based consultation.
B2B Solution SellingMid-Market CustomersConsultative DiscoveryPayroll & HR Solutions
Jul 2019 - Jan 2020 Technical Account Manager
G-Net Solutions - Prospected for and developed technology opportunities across North Carolina, South Carolina, and Virginia as a value-added reseller.
- Managed the sales path from initial outreach and solution discussion through technical deployment and integration guidance.
Full-Cycle Solution SellingProspectingTerritory DevelopmentTechnical ConsultingDeployment Guidance
2013 - 2019 Branch Manager
Enterprise Rent-A-Car - Led more than 40 employees at a high-volume branch, with responsibility for team development, customer experience, daily operations, and P&L performance.
- Balanced customer service, employee growth, operating discipline, and profitability in a high-volume business.
P&L ManagementPeople LeadershipCustomer ExperienceBusiness OperationsPerformance Management
2010 - 2016 Infantryman, E-4
Army National Guard - Served six years as an infantryman, developing discipline, team coordination, accountability, and calm decision-making under pressure.
Team LeadershipOperational DisciplineAccountabilityCoordinationService
Education
B.P.S. Applied Cybersecurity SANS Technology Institute · 2024
A.A.S. IT, Cloud & Virtualization Central Piedmont Community College · 2021
Technical Certifications 22
22 certifications across GIAC, CompTIA, Microsoft, VMware, and Cisco.
GIAC 9
- GOSI
- GPCS
- GCIA
- GPYC
- GCLD
- GCIH
- GSEC
- GFACT
- GISF
CompTIA 8
- CySA+
- Cloud+
- Linux+
- Server+
- Security+
- Network+
- A+
- ITF+
Microsoft 3
VMware 1
Cisco 1
Special Roles
2023 Apprentice Handler
SANS Internet Storm Center Deployed DShield sensors and web application honeypots to monitor internet-facing threats. Processed, interpreted, and analyzed the data, then wrote it up as short blog-style "diaries" for the global information security community.
View ISC Diary Archive Speaking Engagements & Publications
Defender for AI Services: Threat Protection and AI Red Team Workshop
Microsoft Tech Community View Managing Mentors
RVASec 2021 View
Managing Mentors
Netflix/2U Speaker Series